The purpose and meaning of your job:
Innovative and forward thinking, our Client has developed an exceptional team that lives and breathes workplace capability. Providing a comprehensive consultancy service across Education, Learning and Development and Workplace Wellbeing, they are making a genuine impact on a global scale.
As The Business Analyst, you will serve as a bridge between our client's technical teams and their customers, identifying potential changes to address business problems. You will play a pivotal role in contributing towards the success of our Client's digital projects by ensuring recommended improvements, and the design of solutions are aligned with their clients' strategic goals.
Key responsibilities:
- Contributing to the recommendation of improvements and design of solutions.
- Follow agreed standards and techniques to investigate, analyse and document business situations
- Engages with stakeholders under direction and collaborate with cross-functional teams to elicit, document, and analyse business requirements and objectives.
- Defining problems and analysing root causes
- Translate business requirements into technical designs, user stories, and process flows, ensuring alignment between business and technology teams.
- Actively participate in project planning, scoping, and estimation, providing insights into any potential risks
- Perform user acceptance testing (UAT) to validate that delivered solutions meet business requirements and provide a positive user experience.
- Provide ongoing support to clients and stakeholders, addressing enquiries, troubleshooting issues and facilitating change management as needed.
- Stay informed about industry trends, emerging technologies, and best practices related to digital and technology solutions.
- Contribute to continuous process improvement initiatives to enhance the efficiency and effectiveness of business analysis practices.
Desired Skills/Experience - What is going to make you stand out:
- A minimum of 4-6 years as a Business Analyst, with a focus on digital and technology projects.
- Certifications such as Certified Business Analysis Professional (CBAP) or similar
- Strong understanding of delivery methodologies, such as Agile, Scrum or Kanban.
- Proficiency in gathering and documenting business requirements using tools like JIRA, Confluence, or similar platforms.
- Excellent communication skills, including the ability to convey complex technical concepts to non-technical stakeholders.
- Experience in conducting stakeholder interviews, workshops, and requirement gathering sessions.
- Analytical mindset with the ability to identify opportunities for process improvement and innovation.
- There is so much more to this role, so if you are passionate about technology, design, and contributing to business growth, we would love you has part of the team
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